Global Advertising Products is committed to delivering an exceptional experience to every customer, every time. A major influencing factor in this exceptional experience is Global's 100% Quality & Service Guarantee.

Global customers soon gain the knowledge and confidence that their orders will be produced to the ‘documented standard’ agreed upon at the time their order is confirmed, every time. The ‘documented standard’ equates to;

• Final quote reflects customers exact requirements - quote is automatically converted to a Job and purchase orders are automatically raised from Job (this eliminates processing human error)
• The Job Sheet represents the first half of the ‘documented standard’.
• Order confirmation – customer has approved product, pricing, colour, sizing and has provided artwork direction. Global quote is adjusted to match order confirmation.
• Artwork Approval – an Artwork Approval Sheet is signed by the client for every product ordered. This represents the second half of the ‘documented standard’.

OUR GUARANTEE MEANS If your order doesn’t meet the documented standard required, we will reproduce, replace or rework to your complete satisfaction.

To discuss how our promotional product quality guarantee can help your business approach it's next promotion with confidence, please call us on 1800 060 305